Title: Social sensors for secUrity Assessments and Proactive EmeRgencies
Acronym: SUPER


SUPER is a joint effort of social media experts (including social network providers) and security experts (including security and civil protection agencies), towards introducing a holistic, integrated and privacy-friendly approach to the use of social media in emergencies and security incidents. The approach operates at multiple time-scales (before/during/after events), while serving both strategic and tactical level operations. It is characterized by:
a. Intelligent information gathering from SM based on novel algorithms (sentiment analysis, topic tracking, real-time event detection)
b. Quantitative assessment of the credibility of SM information towards alleviating manipulation
c. Integrated search over multiple SM towards deriving non-obvious information
d. Gathering/analysis of the citizens’ and the forces’ opinions as part of policy modelling processes
e. Use of SM as an effective way for conveying information to stakeholders
f. Modular integration of the above functionalities within existing processes for strategic planning, management of operations, generation of operational picture and management of policies for emergencies
g. Compliance with privacy laws/regulations.

SUPER is validated in two complementary scenarios spanning civil protection activities (earthquakes) and police activities (unrest).

DKMS Role: Participant
DKMS contribution: In the fields of sentiment analysis, event detection, topic community tracking, intelligent fusion and reasoning we researched and developed models that produce accurate results specified for the needs of emergency event awareness.

Contact points: Marco Cosentino (Project Coordinator),Vitrociset S.p.A | B.U. Homeland Security, Via Tiburtina 1020, 00156 Rome, Italy
Start/End Date: 1.4.2014 – 31.3.2017
Funding: EU Seventh Framework Programme, theme SEC-2013.6.1-1: The impact of social media in emergencies – Capability Project under Contract No. 606853.